{"domain": "hsbc.com", "user": "Import hsbc.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "customNavbarItems": [{"label": "Explore Careers", "path": "https://www.hsbc.com/careers", "openInNewTab": true}, {"label": "Candidate Login", "path": "https://career2.successfactors.eu/career?career_company=hsbcholdin&lang=en_GB&company=hsbcholdin&site=&loginFlowRequired=true", "openInNewTab": true}, {"label": "Contact Us", "path": "https://www.hsbc.com/careers/careers-contacts", "openInNewTab": true}, {"label": "FAQs", "path": "https://www.hsbc.com/careers/uk-careers-faqs", "openInNewTab": true}], "customContent": {"positionSections": [{"body": "<div class=\"container-fluid\" style=\"max-width:970px;\">\n<div class=\"col-sm-6\"><img src=\"https://static.vscdn.net/images/careers/demo/hsbc/1727794778::woman_waiting_airport.jpg\" alt=\"Woman waiting airport\" style=\"width: 100%;max-width: 100%;border-style: solid;border-width: 0px 4px 0px 0px;border-color: #E60000;\"></div>\n<div class=\"col-sm-6\"><h2 style=\"color: #333333;\n Sans-serif !important;font-size: 28px !important;font-weight: 800;text-transform: none;line-height: 42.29px;\">Join our talent network!</h2><p>We\u2019re always looking for people with purpose and ambition who can help us build the bank for the future. We encourage you to sign up to our talent network so that we can update you about job opportunities, careers events and HSBC news in your areas of interest.<br><br><a href=\"https://portal.careers.hsbc.com/careers/join?&hl=en\" target=\"_blank\"style=\"color: #e60000 !important;\">Join our community   <i class=\"fas fa-chevron-circle-right fa-fw\"></i></a></p></div></div>"}]}, "homePageHeroBanner": {"opacity": 0.9, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1731572243::2500px+(W)+x+300px+(H).jpg", "title": "Build your career at HSBC", "hideInMobileView": false, "useImage": 1}, "navBar": {"color": "#ffffff", "background": "#ffffff", "opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1727794759::hsbc-logo-200x25.svg", "link": "https://portal.careers.hsbc.com/careers/"}, "privacy": {"text": "Please confirm that you agree to the <a href='https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA' target='_blank'>HSBC Data Privacy Policy</a>", "button": "Agree", "title": "Data Privacy"}, "privacyLink": "https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"icon": "fa-hand-holding-heart", "description": "We offer 24/7 access to counselling, manager mental health training, and mindfulness apps to calm stress. 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max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br> <li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br> <li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br> <br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br> <li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br> <li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br> <li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li> <br></ul> </div> <div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\"> <div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div> <div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div> </div></div><div class=\"container\" style=\"padding-bottom:50px;\"> <div class=\"col-xs-2\"></div></div> </footer>"}, "custom_style": {"css": ".apply .navbar { position: static; 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text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br>\n<br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br>\n<li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br>\n<li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br>\n<li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li>\n<br></ul>\n</div>\n<div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\">\n<div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div>\n</div></div><div class=\"container\" style=\"padding-bottom:50px;\">\n<div class=\"col-xs-2\"></div></div>\n</footer>"}, "recaptcha_enabled": 1, "companyName": "HSBC", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563774596660063", "positions": [{"id": 563774596660063, "name": "Customer Service Advisor", "location": "Birmingham,United Kingdom", "locations": ["Birmingham,United Kingdom"], "hot": 1, "department": "Call Centre", "business_unit": "Wealth & Personal Banking", "t_update": 1735201249, "t_create": 1729175294, "ats_job_id": "293", "display_job_id": "293", "type": "ATS", "id_locale": "293-en_GB", "job_description": "", "locale": "en_GB", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://portal.careers.hsbc.com/careers/job/563774596660063", "isPrivate": false, "latlongs": "52.48624299999999,-1.890401", "custom_data": {"location": "Birmingham,United Kingdom", "brand": "HSBC", "postedDate": null}}], "isFallback": false, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this requisition.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "563774596660063"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": true, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {"resume": {"acceptedFileTypes": [".docx", ".doc", ".pdf"]}}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=hsbc.com", "title": "What's next? 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