{"domain": "hsbc.com", "user": "Import hsbc.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "customNavbarItems": [{"label": "Explore Careers", "path": "https://www.hsbc.com/careers", "openInNewTab": true}, {"label": "Candidate Login", "path": "https://career2.successfactors.eu/career?career_company=hsbcholdin&lang=en_GB&company=hsbcholdin&site=&loginFlowRequired=true", "openInNewTab": true}, {"label": "Contact Us", "path": "https://www.hsbc.com/careers/careers-contacts", "openInNewTab": true}, {"label": "FAQs", "path": "https://www.hsbc.com/careers/uk-careers-faqs", "openInNewTab": true}], "customContent": {"positionSections": [{"body": "<div class=\"container-fluid\" style=\"max-width:970px;\">\n<div class=\"col-sm-6\"><img src=\"https://static.vscdn.net/images/careers/demo/hsbc/1727794778::woman_waiting_airport.jpg\" alt=\"Woman waiting airport\" style=\"width: 100%;max-width: 100%;border-style: solid;border-width: 0px 4px 0px 0px;border-color: #E60000;\"></div>\n<div class=\"col-sm-6\"><h2 style=\"color: #333333;\n Sans-serif !important;font-size: 28px !important;font-weight: 800;text-transform: none;line-height: 42.29px;\">Join our talent network!</h2><p>We\u2019re always looking for people with purpose and ambition who can help us build the bank for the future. We encourage you to sign up to our talent network so that we can update you about job opportunities, careers events and HSBC news in your areas of interest.<br><br><a href=\"https://portal.careers.hsbc.com/careers/join?&hl=en\" target=\"_blank\"style=\"color: #e60000 !important;\">Join our community   <i class=\"fas fa-chevron-circle-right fa-fw\"></i></a></p></div></div>"}]}, "homePageHeroBanner": {"opacity": 0.9, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1731572243::2500px+(W)+x+300px+(H).jpg", "title": "Build your career at HSBC", "hideInMobileView": false, "useImage": 1}, "navBar": {"color": "#ffffff", "background": "#ffffff", "opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1727794759::hsbc-logo-200x25.svg", "link": "https://portal.careers.hsbc.com/careers/"}, "privacy": {"text": "Please confirm that you agree to the <a href='https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA' target='_blank'>HSBC Data Privacy Policy</a>", "button": "Agree", "title": "Data Privacy"}, "privacyLink": "https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"icon": "fa-hand-holding-heart", "description": "We offer 24/7 access to counselling, manager mental health training, and mindfulness apps to calm stress. That\u2019s why 3 in 4 of colleagues feel comfortable talking to their manager about their mental health, and we ranked number 1 global employer in the CCLA Global 100 Mental Health Benchmark.", "title": "Mental"}, {"icon": "fa-dumbbell", "description": "We\u2019ll support you to lead a healthy and active lifestyle, with access to personalised app driven tools, on site gyms* and comprehensive medical benefits.", "title": "Physical"}, {"icon": "fa-money-check-alt", "description": "We\u2019ll help you prepare for your future with long-term savings, financial protection, and education tools, so you have peace of mind, whatever life throws at you.", "title": "Financial"}, {"icon": "fa-home", "description": "We\u2019ll give you flexibility and choice around how, when and where you work, as well as time off for all the moments that matter. That\u2019s why 3 in 4 of colleagues say they are able to integrate their work and personal life positively.   ", "title": "Social"}], "custom_style": {"css": ".apply .navbar { position: static; text-transform: capitalize !important}\n.custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;}\n.career-custom-navbar-items-container {margin-right: 1px !important;}\n.custom-navbar-item {margin-right: 20px !important;}\n.navbar img { height: 25px !important;}\n.refer .navbar img { height: 350px !important;}\n.nav-item a { color: #db0111 !important;}\n.join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;}\n.job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;}\n.refer .user-name { color: #db0111 !important;}\n.fixed-top { background-color: #000 !important; } \n.jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;}\n.join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;}\n.join-tn-link {color: #000 !important; font-weight:bold !important; }\n.candidate-login-link {color: #db0111 !important; font-weight:bold !important; }\n.hero-image {height: 200px !important;} \n\n/*card*/\n.job-card-container{border-radius:0 !important;}\n.position-card .position-title{color: #000 !important}\n.search-results-main-container .position-cards-container .card-selected {\n    border: 1px solid #e5e6e7!important;\n    border-left: 8px solid #db0111!important;\n    /* box-shadow: 3px 7px 3px -6px #aaa; */\n}\n\n/*Buttons*/ \n.go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;}\n.advanced-options-button{color: rgb(219,1,17) !important}\n.btn {border-radius:0 !important;}\n.btn-sm {border-radius:0 !important;}\n.btn:hover {border-color: #db0111 !important;}\n\n.btn-secondary  {border-color: black !important; color:black !important; font-weight:100!important}\n.btn-secondary:hover  {border-color: black !important; color:black !important;}\n\n.btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; }\n.job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;}\n.personalization-bar{background-color: #db0111 !important;color:#ffffff !important }\n.job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;}\n.reset-filters {color: #db0111 !important;} \n.position-facets .pillTitle {color: #DD1D21 !important;} \n.btn-primary {background-color: #db0111 !important; }\n.btn-primary:hover {background-color: #db0111 !important; }\n.action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; }\n.accordion .accordion-section .arrow{color:white !important}\n.position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important}\n.position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; }\n.fa-share {color: #db0111;}\n.perk-icon{color: rgb(219,1,17) !important}\n\n.position-count-message{color: #FFFFFF;}\n.profile-dropdown .dropdown-title {color: #db0111}\n.upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;}\n.apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important}\n.perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;}\n.related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;} \n\n/* search */\n.pillContainer:hover {border-color: #db0111 !important;}\n\n/*FONTS */\n.job-card-container .info-tag p {font-weight: 100!important; color: black !important;}\n.resume-name {color: black; }\n.link--chevron {\n    position: relative;\n    display: inline-block;\n    -moz-transition: transform 0.3s ease-in-out;\n    -webkit-transition: transform 0.3s ease-in-out;\n    -o-transition: transform 0.3s ease-in-out;\n    transition: transform 0.3s ease-in-out;\n}\n.data-privacy-link a {    color: #db0111!important;}\n.all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{\n    color: black;\n}\n.upload-resume-title { color:white;}\n\n/*MOBILE*/\n@media screen and (max-width: 992px) {\n    .custom-navbar-item {\n        font-size: 16px !important;\n    }\n.navbar img { height: 45px !important;}\n}\n@media screen and (max-width: 992px) {\n     .join-tn-link {\n        font-size: 16px !important;\n    }\n}\n@media screen and (max-width: 791px) {\n    .hamburger-menu-open {\n        z-index: 3 !important;\n    }\n.navbar img { height: 30px !important;}\n.hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img {\n            content: url( \n'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile'); \n}\n}"}, "max_applications_refer": 0, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/hsbc/1727956206::favicon.png"}, "applyButton": {"background": "#db0011"}, "talentNetworkHeroBanner": {"background": "#d0021b", "image": "https://static.vscdn.net/images/careers/demo/hsbc-uat-sandbox/1722861230::JTN_Banner.jpg", "opacity": 0.21, "useImage": 1}, "hideJobCart": true, "talentNetworkBranding": {"custom_html": {"footer": "<style>  .footer__social__item__icon:hover {     filter: brightness(10); } a,a:hover,a:focus,a:active {  text-decoration: none; color: inherit} a { -webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out} .hsbcfooter-post { background: #fff !important; padding: 20px 0; } .hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right { padding: 20px 0} .hsbcfooter-post ul {  list-style: none; padding-left: 0; margin: 0 -20px;} .hsbcfooter-post ul li {  display: inline-block;margin: 0 20px} .hsbcfooter-post a { color:#000} .hsbcfooter-post a:hover { color:#000} .hsbcfooter-post p { color: #000} .footer a {     font-weight: 300;} @media (max-width: 768px) .hsbcfooter-post p { display: inline-block }  .hsbcfooter-post p + p { padding-left: 50px }} @media (max-width:991px) { .hsbcfooter-post { text-align: center;}} </style> <footer style=\"background:#333 !important;\"> <div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div> <div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br> <li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br> <li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br> <br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br> <li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br> <li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br> <li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li> <br></ul> </div> <div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\"> <div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div> <div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">       <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div> </div></div><div class=\"container\" style=\"padding-bottom:50px;\"> <div class=\"col-xs-2\"></div></div> </footer>"}, "custom_style": {"css": ".apply .navbar { position: static; text-transform: capitalize !important} .custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;} .career-custom-navbar-items-container {margin-right: 1px !important;} .custom-navbar-item {margin-right: 20px !important;} .navbar img { height: 25px !important;} .refer .navbar img { height: 350px !important;} .nav-item a { color: #db0111 !important;} .join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;} .job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;} .refer .user-name { color: #db0111 !important;} .fixed-top { background-color: #000 !important; }  .jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;} .join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;} .join-tn-link {color: #000 !important; font-weight:bold !important; } .candidate-login-link {color: #db0111 !important; font-weight:bold !important; } .hero-image {height: 200px !important;}   /*card*/ .job-card-container{border-radius:0 !important;} .position-card .position-title{color: #000 !important} .search-results-main-container .position-cards-container .card-selected {     border: 1px solid #e5e6e7!important;     border-left: 8px solid #db0111!important;     /* box-shadow: 3px 7px 3px -6px #aaa; */ }  /*Buttons*/  .go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;} .advanced-options-button{color: rgb(219,1,17) !important} .btn {border-radius:0 !important;} .btn-sm {border-radius:0 !important;} .btn:hover {border-color: #db0111 !important;}  .btn-secondary  {border-color: black !important; color:black !important; font-weight:100!important} .btn-secondary:hover  {border-color: black !important; color:black !important;}  .btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; } .job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;} .personalization-bar{background-color: #db0111 !important;color:#ffffff !important } .job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;} .reset-filters {color: #db0111 !important;}  .position-facets .pillTitle {color: #DD1D21 !important;}  .btn-primary {background-color: #db0111 !important; } .btn-primary:hover {background-color: #db0111 !important; } .action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; } .accordion .accordion-section .arrow{color:white !important} .position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important} .position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; } .fa-share {color: #db0111;} .perk-icon{color: rgb(219,1,17) !important}  .position-count-message{color: #FFFFFF;} .profile-dropdown .dropdown-title {color: #db0111} .upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;} .apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important} .perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;} .related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;}   /* search */ .pillContainer:hover {border-color: #db0111 !important;}  /*FONTS */ .job-card-container .info-tag p {font-weight: 100!important; color: black !important;} .resume-name {color: black; } .link--chevron {     position: relative;     display: inline-block;     -moz-transition: transform 0.3s ease-in-out;     -webkit-transition: transform 0.3s ease-in-out;     -o-transition: transform 0.3s ease-in-out;     transition: transform 0.3s ease-in-out; } .data-privacy-link a {    color: #db0111!important;} .all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{     color: black; }  /*MOBILE*/ @media screen and (max-width: 992px) {     .custom-navbar-item {         font-size: 16px !important;     } .navbar img { height: 45px !important;} } @media screen and (max-width: 992px) {      .join-tn-link {         font-size: 16px !important;     } } @media screen and (max-width: 791px) {     .hamburger-menu-open {         z-index: 3 !important;     } .navbar img { height: 30px !important;} .hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img {             content: url(  'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile');  } }"}}, "links": {"videos": ["https://www.youtube.com/embed/iDAg46ydxF4?si=WcKlYF5Qxk0QtL7E", "https://www.youtube.com/embed/iLH-v7fGqH4?si=7q74c4NrZfvUcPNU", "https://www.youtube.com/embed/6HD1sZJs9QM?si=hPtaGlDxoCd2-a4U", "https://www.youtube.com/embed/7CFL7JGsiCA?si=04iwhK8RBFeaaqGk"], "blogs": ["https://www.hsbc.com/news-and-views/news/hsbc-news-archive/hsbc-global-investment-summit-focuses-on-world-shaping-trends", "https://www.hsbc.com/news-and-views/news/hsbc-news-archive/our-inaugural-global-investment-summit", "https://www.hsbc.com/news-and-views/news/hsbc-news-archive/our-record-breaking-life-insurance-policy"]}, "mapConfig": {"enabled": true, "initByIpGeolocation": true, "disableMapOnMobile": true}, "advancedSearchOptions": [{"key": "skills", "name": "Skills"}, {"key": "businessArea", "name": "Area of Interest"}, {"key": "jobType", "name": "Job Type"}, {"key": "workStyle", "name": "Work Style"}, {"key": "brand", "name": "Brand"}, {"key": "organization", "name": "Organization"}, {"key": "seniority", "name": "Experience Level"}, {"key": "locations", "name": "Location"}, {"key": "recency", "name": "Recency"}], "recommended_star_threshold": 4, "hideFilters": false, "defaultState": {"pymww": false}, "custom_html": {"footer": "<style>\n .footer__social__item__icon:hover {\n    filter: brightness(10);\n}\na,a:hover,a:focus,a:active { \ntext-decoration: none; color: inherit}\na {\n-webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out}\n.hsbcfooter-post {\nbackground: #fff !important; padding: 20px 0; }\n.hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right {\npadding: 20px 0}\n.hsbcfooter-post ul { \nlist-style: none; padding-left: 0; margin: 0 -20px;}\n.hsbcfooter-post ul li { \ndisplay: inline-block;margin: 0 20px}\n.hsbcfooter-post a {\ncolor:#000}\n.hsbcfooter-post a:hover {\ncolor:#000}\n.hsbcfooter-post p {\ncolor: #000}\n.footer a {\n    font-weight: 300;}\n@media (max-width: 768px)\n.hsbcfooter-post p { display: inline-block } \n.hsbcfooter-post p + p { padding-left: 50px }}\n@media (max-width:991px) {\n.hsbcfooter-post { text-align: center;}}\n</style>\n<footer style=\"background:#333 !important;\">\n<div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div>\n<div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br>\n<br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br>\n<li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br>\n<li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br>\n<li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li>\n<br></ul>\n</div>\n<div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\">\n<div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n      <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div>\n</div></div><div class=\"container\" style=\"padding-bottom:50px;\">\n<div class=\"col-xs-2\"></div></div>\n</footer>"}, "recaptcha_enabled": 1, "companyName": "HSBC", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563774596660222", "positions": [{"id": 563774596660222, "name": "Customer Service Advisor", "location": "Glasgow,United Kingdom", "locations": ["Glasgow,United Kingdom"], "hot": 1, "department": "Call Centre", "business_unit": "Wealth & Personal Banking", "t_update": 1733139545, "t_create": 1729180409, "ats_job_id": "308", "display_job_id": "308", "type": "ATS", "id_locale": "308-en", "job_description": "Hamilton with Hybrid working Salary: from \u00a323,205 + excellent benefits Hours: 35 hours per week. If you've got experience of delivering outstanding customer service, why not join our team at HSBC as a Contact Centre Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. As well as a salary starting from \u00a323,205 for a 35-hour week, we offer free parking, on-site gym, and subsided on-site nursery - not to mention an impressive range of company benefits including 25 days' paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes. We also provide hybrid working which gives you the best of both worlds. Please be aware applications are open to all UK residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. You will: Provide our customers with exceptional telephone-based customer service to help resolve their queries in a friendly and professional way. Be resilient, able to work in a busy contact centre environment, and hold conversations with customers on the telephone. Have the technical ability to use multiple systems to process a wide range of transactions at pace, whilst maintaining a high degree of accuracy. Be a problem solver with excellent attention to detail. Be happy to support in educating our customers around HSBC products and alternative digital banking platforms. Although Customer Service experience and crystal-clear communication is essential, you don't need to have banking experience, as we can teach you everything you need to know via our comprehensive training programme. This covers 4 weeks to get you up-to-speed with your role and our systems and products followed by a further 5 weeks support in our Academy where you'll be taking your first live customer calls with the support of a peer coach. Our Training and Academy hours are Monday to Friday 9am-5pm and training and academy support will be 100% face-to-face in the office, and we ask that you do not take any holidays during this time. You must also be able to commit to the role for a minimum of 12 months. Our Contact Centre is open between 8am to 8:00pm Monday to Sunday. We have a variety of working patterns created to suit you, including compressed shifts with up to 3 days off each week! For example: Monday to Friday 8am to 6pm one week, and then Monday, Wednesday, Thursday, and Sunday 8am-6pm the next. This shift offers an alternating pattern each week allowing you more freedom and flexibility on your days off. If successful in your application, an appropriate available shift pattern will be discussed with the team. We operate a hybrid working environment, which means you will work at our office in Hamilton some of your time and then remotely from home. Please note, our contact centre team will be moving to Maxim Park ML1 4WQ in early 2025, so please do consider if this will be commutable for you. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you'll need to have a home Fibre Broadband connection with a minimum speed of 10MPS. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://portal.careers.hsbc.com/careers/job/563774596660222", "isPrivate": false, "latlongs": "55.864237,-4.251806", "custom_data": {"location": "Glasgow,United Kingdom", "brand": "HSBC", "postedDate": null}}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this requisition.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "563774596660222"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {"resume": {"acceptedFileTypes": [".docx", ".doc", ".pdf"]}}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=hsbc.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": true, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": true, "customJobDescTranslationSkipList": []}