{"themeOptions": {"customTheme": {"varTheme": {"font-family": "HSBC Lt", "pcsx-theme-linear-gradient-start": "#DB0011", "pcsx-theme-linear-gradient-end": "var(--primary-color-50)", "pcsx-secondary-background-color": "var(--primary-color-10)", "primary-color": "#DB0011", "primary-color-100": "#DB0011", "primary-color-90": "#DF1A29", "primary-color-80": "#E23341", "primary-color-70": "#E64C58", "primary-color-60": "#E96670", "primary-color-50": "#ED8088", "primary-color-40": "#F199A0", "primary-color-30": "#F4B2B8", "primary-color-20": "#F8CCCF", "primary-color-10": "#FBE6E7", "border-radius-xl": "0px", "pcsx-hero-image-height": "181px", "accent-color": "var(--primary-color)", "accent-color-10": "var(--primary-color-10)", "accent-color-20": "var(--primary-color-20)", "accent-color-30": "var(--primary-color-30)", "accent-color-40": "var(--primary-color-40)", "accent-color-50": "var(--primary-color-50)", "accent-color-60": "var(--primary-color-60)", "accent-color-70": "var(--primary-color-70)", "accent-color-80": "var(--primary-color-80)", "accent-color-90": "var(--primary-color-90)", "accent-color-100": "var(--primary-color-100)", "button-default-text-color": "var(--primary-color)", "button-default-background-color": "#ffffff", "button-default-border-color": "var(--primary-color)", "button-default-hover-text-color": "var(--primary-color)", "button-default-hover-background-color": "#ffffff", "button-default-hover-border-color": "var(--primary-color)", "button-default-active-text-color": "var(--primary-color)", "button-default-active-background-color": "#ffffff", "button-default-active-border-color": "var(--primary-color)", "button-primary-text-color": "#ffffff", "button-primary-background-color": "var(--primary-color)", "button-primary-border-color": "var(--primary-color)", "button-primary-hover-text-color": "#ffffff", "button-primary-hover-background-color": "var(--primary-color-80)", "button-primary-hover-border-color": "var(--primary-color-80)", "button-secondary-text-color": "var(--primary-color)", "button-secondary-border-color": "var(--primary-color)", "button-secondary-background-color": "#ffffff", "button-secondary-hover-background-color": "var(--primary-color-20)", "button-secondary-hover-border-color": "var(--primary-color-20)", "tab-pill-active-background": "var(--primary-color)", "tab-pill-active-label": "var(--text-inverse-color)", "perks-and-benefits-icon-color": "var(--primary-color)", "pcsx-jobcard-title-text-color": "#000", "pcsx-jobcard-flag-text-color": "#000", "pcsx-insights-header-gradient-start": "red", "text-secondary-color": "#000", "navbar-background": "#ffffff"}, "customFonts": [{"fontFamily": "HSBC Lt", "src": "url('https://static.vscdn.net/images/careers/demo/hsbc/1731572142::HSBC_MtUnivers_Latin-Lt.woff')format('woff')"}]}}, "domain": "hsbc.com", "configPath": "PCS>", "updatePath": "PCS>"}
{"domain": "hsbc.com", "user": "Import hsbc.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "customNavbarItems": [{"label": "Explore Careers", "path": "https://www.hsbc.com/careers", "openInNewTab": true}, {"label": "Candidate Login", "path": "https://career2.successfactors.eu/career?career_company=hsbcholdin&lang=en_GB&company=hsbcholdin&site=&loginFlowRequired=true", "openInNewTab": true}, {"label": "Contact Us", "path": "https://www.hsbc.com/careers/careers-contacts", "openInNewTab": true}, {"label": "FAQs", "path": "https://www.hsbc.com/careers/uk-careers-faqs", "openInNewTab": true}], "customContent": {"positionSections": [{"body": "<div class=\"container-fluid\" style=\"max-width:970px;\">\n<div class=\"col-sm-6\"><img src=\"https://static.vscdn.net/images/careers/demo/hsbc/1727794778::woman_waiting_airport.jpg\" alt=\"Woman waiting airport\" style=\"width: 100%;max-width: 100%;border-style: solid;border-width: 0px 4px 0px 0px;border-color: #E60000;\"></div>\n<div class=\"col-sm-6\"><h2 style=\"color: #333333;\n Sans-serif !important;font-size: 28px !important;font-weight: 800;text-transform: none;line-height: 42.29px;\">Join our talent network!</h2><p>We\u2019re always looking for people with purpose and ambition who can help us build the bank for the future. We encourage you to sign up to our talent network so that we can update you about job opportunities, careers events and HSBC news in your areas of interest.<br><br><a href=\"https://portal.careers.hsbc.com/careers/join?&hl=en\" target=\"_blank\"style=\"color: #e60000 !important;\">Join our community <i class=\"fas fa-chevron-circle-right fa-fw\"></i></a></p></div></div>"}]}, "homePageHeroBanner": {"opacity": 0.9, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1731572243::2500px+(W)+x+300px+(H).jpg", "title": "Build your career at HSBC", "hideInMobileView": false, "useImage": 1}, "navBar": {"color": "#ffffff", "background": "#ffffff", "opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/hsbc/1727794759::hsbc-logo-200x25.svg", "link": "https://portal.careers.hsbc.com/careers/"}, "privacy": {"text": "Please confirm that you agree to the <a href='https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=Eh64bRvY5lAWeaEFZXtYcQ' target='_blank'>HSBC Data Privacy Policy</a>", "button": "Agree", "title": "Data Privacy"}, "privacyLink": "https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=Eh64bRvY5lAWeaEFZXtYcQ", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"icon": "fa-hand-holding-heart", "description": "We offer 24/7 access to counselling, manager mental health training, and mindfulness apps to calm stress. That\u2019s why 3 in 4 of colleagues feel comfortable talking to their manager about their mental health, and we ranked number 1 global employer in the CCLA Global 100 Mental Health Benchmark.", "title": "Mental"}, {"icon": "fa-dumbbell", "description": "We\u2019ll support you to lead a healthy and active lifestyle, with access to personalised app driven tools, on site gyms* and comprehensive medical benefits.", "title": "Physical"}, {"icon": "fa-money-check-alt", "description": "We\u2019ll help you prepare for your future with long-term savings, financial protection, and education tools, so you have peace of mind, whatever life throws at you.", "title": "Financial"}, {"icon": "fa-home", "description": "We\u2019ll give you flexibility and choice around how, when and where you work, as well as time off for all the moments that matter. That\u2019s why 3 in 4 of colleagues say they are able to integrate their work and personal life positively. ", "title": "Social"}], "custom_style": {"css": ".apply .navbar { position: static; text-transform: capitalize !important}\n.custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;}\n.career-custom-navbar-items-container {margin-right: 1px !important;}\n.custom-navbar-item {margin-right: 20px !important;}\n.navbar img { height: 25px !important;}\n.refer .navbar img { height: 350px !important;}\n.nav-item a { color: #db0111 !important;}\n.join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;}\n.job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;}\n.refer .user-name { color: #db0111 !important;}\n.fixed-top { background-color: #000 !important; } \n.jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;}\n.join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;}\n.join-tn-link {color: #000 !important; font-weight:bold !important; }\n.candidate-login-link {color: #db0111 !important; font-weight:bold !important; }\n.hero-image {height: 200px !important;} \n\n/*card*/\n.job-card-container{border-radius:0 !important;}\n.position-card .position-title{color: #000 !important}\n.search-results-main-container .position-cards-container .card-selected {\n border: 1px solid #e5e6e7!important;\n border-left: 8px solid #db0111!important;\n /* box-shadow: 3px 7px 3px -6px #aaa; */\n}\n\n/*Buttons*/ \n.go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;}\n.advanced-options-button{color: rgb(219,1,17) !important}\n.btn {border-radius:0 !important;}\n.btn-sm {border-radius:0 !important;}\n.btn:hover {border-color: #db0111 !important;}\n\n.btn-secondary {border-color: black !important; color:black !important; font-weight:100!important}\n.btn-secondary:hover {border-color: black !important; color:black !important;}\n#pcs-body-container.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-secondary, .mobile-map-search.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-secondary\n{border-color: black !important; color:black !important;}\n\n.btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; }\n{background:#db0111!important;border-color: #db0111 !important; color:white !important}\n#pcs-body-container.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-primary, .mobile-map-search.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-primary\n{background:#db0111!important;border-color: #db0111 !important; color:white !important}\n.btn-primary {background-color: #db0111 !important; }\n.btn-primary:hover {background-color: #db0111 !important; }\n.apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important}\n.position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important}\n.position-apply-button:hover {background: #db0111 !important; color: #ffffff !important; }\n\n.job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;}\n.personalization-bar{background-color: #db0111 !important;color:#ffffff !important }\n.job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;}\n.reset-filters {color: #db0111 !important;} \n.position-facets .pillTitle {color: #DD1D21 !important;} \n.btn-primary {background-color: #db0111 !important; }\n.btn-primary:hover {background-color: #db0111 !important; }\n.action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; }\n.accordion .accordion-section .arrow{color:white !important}\n.position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important}\n.position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; }\n.fa-share {color: #db0111;}\n.perk-icon{color: rgb(219,1,17) !important}\n\n.position-count-message{color: #FFFFFF;}\n.profile-dropdown .dropdown-title {color: #db0111}\n.upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;}\n.apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important}\n.perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;}\n.related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;} \n\n/* search */\n.pillContainer:hover {border-color: #db0111 !important;}\n\n/*FONTS */\n.job-card-container .info-tag p {font-weight: 100!important; color: black !important;}\n.resume-name {color: black; }\n.link--chevron {\n position: relative;\n display: inline-block;\n -moz-transition: transform 0.3s ease-in-out;\n -webkit-transition: transform 0.3s ease-in-out;\n -o-transition: transform 0.3s ease-in-out;\n transition: transform 0.3s ease-in-out;\n}\n.data-privacy-link a { color: #db0111!important;}\n.all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{\n color: black;\n}\n.upload-resume-title { color:white;}\n\n/*MOBILE*/\n@media screen and (max-width: 992px) {\n .custom-navbar-item {\n font-size: 16px !important;\n }\n.navbar img { height: 45px !important;}\n}\n@media screen and (max-width: 992px) {\n .join-tn-link {\n font-size: 16px !important;\n }\n}\n@media screen and (max-width: 791px) {\n .hamburger-menu-open {\n z-index: 3 !important;\n }\n.custom-jd-field.col-md-2\n{ float: left !important;\n padding: 0px !important; \nwidth:50% !important; }\n\n.navbar img { height: 30px !important;}\n.hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img {\n content: url( \n'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile'); \n}\n}"}, "max_applications_refer": 0, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/hsbc/1727956206::favicon.png"}, "applyButton": {"background": "#db0011"}, "talentNetworkHeroBanner": {"background": "#d0021b", "image": "https://static.vscdn.net/images/careers/demo/hsbc-uat-sandbox/1722861230::JTN_Banner.jpg", "opacity": 0.21, "useImage": 1}, "hideJobCart": true, "talentNetworkBranding": {"custom_html": {"footer": "<style> .footer__social__item__icon:hover { filter: brightness(10); } a,a:hover,a:focus,a:active { text-decoration: none; color: inherit} a { -webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out} .hsbcfooter-post { background: #fff !important; padding: 20px 0; } .hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right { padding: 20px 0} .hsbcfooter-post ul { list-style: none; padding-left: 0; margin: 0 -20px;} .hsbcfooter-post ul li { display: inline-block;margin: 0 20px} .hsbcfooter-post a { color:#000} .hsbcfooter-post a:hover { color:#000} .hsbcfooter-post p { color: #000} .footer a { font-weight: 300;} @media (max-width: 768px) .hsbcfooter-post p { display: inline-block } .hsbcfooter-post p + p { padding-left: 50px }} @media (max-width:991px) { .hsbcfooter-post { text-align: center;}} </style> <footer style=\"background:#333 !important;\"> <div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div> <div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br> <li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br> <li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br> <br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br> <li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=Eh64bRvY5lAWeaEFZXtYcQ\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br> <li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br> <li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li> <br></ul> </div> <div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\"> <div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div> <div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div> </div></div><div class=\"container\" style=\"padding-bottom:50px;\"> <div class=\"col-xs-2\"></div></div> </footer>"}, "custom_style": {"css": ".apply .navbar { position: static; text-transform: capitalize !important} .custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;} .career-custom-navbar-items-container {margin-right: 1px !important;} .custom-navbar-item {margin-right: 20px !important;} .navbar img { height: 25px !important;} .refer .navbar img { height: 350px !important;} .nav-item a { color: #db0111 !important;} .join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;} .job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;} .refer .user-name { color: #db0111 !important;} .fixed-top { background-color: #000 !important; } .jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;} .join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;} .join-tn-link {color: #000 !important; font-weight:bold !important; } .candidate-login-link {color: #db0111 !important; font-weight:bold !important; } .hero-image {height: 200px !important;} /*card*/ .job-card-container{border-radius:0 !important;} .position-card .position-title{color: #000 !important} .search-results-main-container .position-cards-container .card-selected { border: 1px solid #e5e6e7!important; border-left: 8px solid #db0111!important; /* box-shadow: 3px 7px 3px -6px #aaa; */ } /*Buttons*/ .go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;} .advanced-options-button{color: rgb(219,1,17) !important} .btn {border-radius:0 !important;} .btn-sm {border-radius:0 !important;} .btn:hover {border-color: #db0111 !important;} .btn-secondary {border-color: black !important; color:black !important; font-weight:100!important} .btn-secondary:hover {border-color: black !important; color:black !important;} .btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; } .job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;} .personalization-bar{background-color: #db0111 !important;color:#ffffff !important } .job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;} .reset-filters {color: #db0111 !important;} .position-facets .pillTitle {color: #DD1D21 !important;} .btn-primary {background-color: #db0111 !important; } .btn-primary:hover {background-color: #db0111 !important; } .action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; } .accordion .accordion-section .arrow{color:white !important} .position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important} .position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; } .fa-share {color: #db0111;} .perk-icon{color: rgb(219,1,17) !important} .position-count-message{color: #FFFFFF;} .profile-dropdown .dropdown-title {color: #db0111} .upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;} .apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important} .perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;} .related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;} /* search */ .pillContainer:hover {border-color: #db0111 !important;} /*FONTS */ .job-card-container .info-tag p {font-weight: 100!important; color: black !important;} .resume-name {color: black; } .link--chevron { position: relative; display: inline-block; -moz-transition: transform 0.3s ease-in-out; -webkit-transition: transform 0.3s ease-in-out; -o-transition: transform 0.3s ease-in-out; transition: transform 0.3s ease-in-out; } .data-privacy-link a { color: #db0111!important;} .all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{ color: black; } /*MOBILE*/ @media screen and (max-width: 992px) { .custom-navbar-item { font-size: 16px !important; } .navbar img { height: 45px !important;} } @media screen and (max-width: 992px) { .join-tn-link { font-size: 16px !important; } } @media screen and (max-width: 791px) { .hamburger-menu-open { z-index: 3 !important; } .navbar img { height: 30px !important;} .hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img { content: url( 'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile'); } }"}}, "links": {"videos": ["https://www.youtube.com/embed/iDAg46ydxF4?si=WcKlYF5Qxk0QtL7E", "https://www.youtube.com/embed/iLH-v7fGqH4?si=7q74c4NrZfvUcPNU", "https://www.youtube.com/embed/6HD1sZJs9QM?si=hPtaGlDxoCd2-a4U", "https://www.youtube.com/embed/7CFL7JGsiCA?si=04iwhK8RBFeaaqGk"], "blogs": ["https://www.hsbc.com/news-and-views/news/hsbc-news-archive/hsbc-global-investment-summit-focuses-on-world-shaping-trends", "https://www.hsbc.com/news-and-views/news/hsbc-news-archive/our-inaugural-global-investment-summit", "https://www.hsbc.com/news-and-views/news/hsbc-news-archive/our-record-breaking-life-insurance-policy"]}, "mapConfig": {"enabled": true, "initByIpGeolocation": false, "disableMapOnMobile": true}, "prepopulateCurrentLocation": {"mobile": false, "other": false}, "advancedSearchOptions": [{"key": "skills", "name": "Skills"}, {"key": "businessArea", "name": "Area of Interest"}, {"key": "jobType", "name": "Job Type"}, {"key": "workStyle", "name": "Work Style"}, {"key": "brand", "name": "Brand"}, {"key": "organization", "name": "Organization"}, {"key": "seniority", "name": "Experience Level"}, {"key": "locations", "name": "Location"}, {"key": "recency", "name": "Recency"}], "recommended_star_threshold": 4, "hideFilters": false, "defaultState": {"pymww": false}, "custom_html": {"footer": "<style>\n .footer__social__item__icon:hover {\n filter: brightness(10);\n}\na,a:hover,a:focus,a:active { \ntext-decoration: none; color: inherit}\na {\n-webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out}\n.hsbcfooter-post {\nbackground: #fff !important; padding: 20px 0; }\n.hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right {\npadding: 20px 0}\n.hsbcfooter-post ul { \nlist-style: none; padding-left: 0; margin: 0 -20px;}\n.hsbcfooter-post ul li { \ndisplay: inline-block;margin: 0 20px}\n.hsbcfooter-post a {\ncolor:#000}\n.hsbcfooter-post a:hover {\ncolor:#000}\n.hsbcfooter-post p {\ncolor: #000}\n.footer a {\n font-weight: 300;}\n@media (max-width: 768px)\n.hsbcfooter-post p { display: inline-block } \n.hsbcfooter-post p + p { padding-left: 50px }}\n@media (max-width:991px) {\n.hsbcfooter-post { text-align: center;}}\n</style>\n<footer style=\"background:#333 !important;\">\n<div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div>\n<div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br>\n<br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br>\n<li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=Eh64bRvY5lAWeaEFZXtYcQ\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br>\n<li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br>\n<li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li>\n<br></ul>\n</div>\n<div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\">\n<div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div>\n</div></div><div class=\"container\" style=\"padding-bottom:50px;\">\n<div class=\"col-xs-2\"></div></div>\n</footer>"}, "recaptcha_enabled": 1, "companyName": "HSBC", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563774596720709", "positions": [{"id": 563774596720709, "name": "first direct - Customer Service Representative", "location": "Leeds, United Kingdom", "locations": ["Leeds, United Kingdom"], "hot": 0, "department": "Call Centre", "business_unit": "UK Business", "t_update": 1746632321, "t_create": 1729523029, "ats_job_id": "485", "display_job_id": "485", "type": "ATS", "id_locale": "485-en", "job_description": "At first direct you'll provide an exceptional customer service experience, as part of our award-winning team. Our starting salary is \u00a323,205, with excellent additional benefits and perks - including 33 days holiday per year*, free parking & EV charging, free onsite gym & personal trainer, onsite Starbucks and free BUPA healthcare***. We also offer a choice of working patterns that can fit around your lifestyle. A background in customer service or finance is ideal, however if you have crystal clear communication and amazing people skills our Gold standard** training programme and on-the-job support will give you everything you need to succeed. It's not for the faint hearted, but if you thrive on the challenge and you're at your best when you're busy, you'll fit right in! In this role you will: Communicate transparently with excellent interpersonal skills to deliver amazing customer service, being confident and friendly when speaking with our customers in this telephony based role Think outside the box and be informative about alternative digital services, whilst supporting with banking queries Be self-motivated with high levels of accuracy and attention to detail Be professional and switched on for our customers but, also, your own progression Split your working week between home and fd HQ (Leeds or Hamilton), where you can grab a Starbucks with your team Our benefits also include: Subsidised OFSTED Outstanding rated onsite nursery Regular health and wellbeing events, annual check-ups and fast track GP appointments for you and your family On-site traders and markets Competitive maternity, paternity, shared parental, and adoption leave policies Up to 2 paid community days each year Development programmes and career progression opportunities as part of HSBC Group Our working patterns and shifts can vary with the possibility of weekend and/or late working. Our lines are open 24/7/365 and working hours can fall between 6am and 1am. Maximum shift length is 9 hours, with a minimum 11-hour gap between shifts. Our full time roles are 35 hours per week over 5 or 4 days, on a hybrid working basis. Training will be office based, where you'll meet other new starters and be fully supported to join your team of other amazing people people includes national bank holidays **UK Learning Awards 2022 Gold winner ***excesses apply All our job vacancies are posted on the HSBC Group careers site. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://portal.careers.hsbc.com/careers/job/563774596720709", "isPrivate": false, "latlongs": "53.8007554,-1.5490774", "custom_data": {"location": "Leeds, United Kingdom", "brand": "first direct", "postedDate": null}}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this requisition.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "563774596720709"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": true, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {"resume": {"acceptedFileTypes": [".docx", ".doc", ".pdf"]}}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=hsbc.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": true, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": true, "customJobDescTranslationSkipList": [], "all_applicable_locations": [{"location": "Leeds, United Kingdom", "city": "Leeds", "state": "England,GB", "country": "GB"}]} {"display_banner": false, "display_text": ""}

Overview

  • Our Teams

  • Students and Graduates

  • Life at hsbc


Apply

  • Talent Network

  • View all jobs

Useful links

  • Privacy Notice

  • Cookie policy

  • Accessibility

social-media--twitter
social-media--linkedin
social-media--instagram
social-media--facebook
social-media--youtube
.apply .navbar { position: static; text-transform: capitalize !important} .custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;} .career-custom-navbar-items-container {margin-right: 1px !important;} .custom-navbar-item {margin-right: 20px !important;} .navbar img { height: 25px !important;} .refer .navbar img { height: 350px !important;} .nav-item a { color: #db0111 !important;} .join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;} .job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;} .refer .user-name { color: #db0111 !important;} .fixed-top { background-color: #000 !important; } .jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;} .join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;} .join-tn-link {color: #000 !important; font-weight:bold !important; } .candidate-login-link {color: #db0111 !important; font-weight:bold !important; } .hero-image {height: 200px !important;} /*card*/ .job-card-container{border-radius:0 !important;} .position-card .position-title{color: #000 !important} .search-results-main-container .position-cards-container .card-selected { border: 1px solid #e5e6e7!important; border-left: 8px solid #db0111!important; /* box-shadow: 3px 7px 3px -6px #aaa; */ } /*Buttons*/ .go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;} .advanced-options-button{color: rgb(219,1,17) !important} .btn {border-radius:0 !important;} .btn-sm {border-radius:0 !important;} .btn:hover {border-color: #db0111 !important;} .btn-secondary {border-color: black !important; color:black !important; font-weight:100!important} .btn-secondary:hover {border-color: black !important; color:black !important;} #pcs-body-container.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-secondary, .mobile-map-search.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-secondary {border-color: black !important; color:black !important;} .btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; } {background:#db0111!important;border-color: #db0111 !important; color:white !important} #pcs-body-container.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-primary, .mobile-map-search.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .action-buttons .btn-sm.btn-primary {background:#db0111!important;border-color: #db0111 !important; color:white !important} .btn-primary {background-color: #db0111 !important; } .btn-primary:hover {background-color: #db0111 !important; } .apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important} .position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important} .position-apply-button:hover {background: #db0111 !important; color: #ffffff !important; } .job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;} .personalization-bar{background-color: #db0111 !important;color:#ffffff !important } .job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;} .reset-filters {color: #db0111 !important;} .position-facets .pillTitle {color: #DD1D21 !important;} .btn-primary {background-color: #db0111 !important; } .btn-primary:hover {background-color: #db0111 !important; } .action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; } .accordion .accordion-section .arrow{color:white !important} .position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important} .position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; } .fa-share {color: #db0111;} .perk-icon{color: rgb(219,1,17) !important} .position-count-message{color: #FFFFFF;} .profile-dropdown .dropdown-title {color: #db0111} .upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;} .apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important} .perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;} .related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;} /* search */ .pillContainer:hover {border-color: #db0111 !important;} /*FONTS */ .job-card-container .info-tag p {font-weight: 100!important; color: black !important;} .resume-name {color: black; } .link--chevron { position: relative; display: inline-block; -moz-transition: transform 0.3s ease-in-out; -webkit-transition: transform 0.3s ease-in-out; -o-transition: transform 0.3s ease-in-out; transition: transform 0.3s ease-in-out; } .data-privacy-link a { color: #db0111!important;} .all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{ color: black; } .upload-resume-title { color:white;} /*MOBILE*/ @media screen and (max-width: 992px) { .custom-navbar-item { font-size: 16px !important; } .navbar img { height: 45px !important;} } @media screen and (max-width: 992px) { .join-tn-link { font-size: 16px !important; } } @media screen and (max-width: 791px) { .hamburger-menu-open { z-index: 3 !important; } .custom-jd-field.col-md-2 { float: left !important; padding: 0px !important; width:50% !important; } .navbar img { height: 30px !important;} .hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img { content: url( 'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile'); } }