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{"domain": "hsbc.com", "user": "Import hsbc.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "customNavbarItems": [{"label": "Explore Careers", "path": "https://www.hsbc.com/careers", "openInNewTab": true}, {"label": "Candidate Login", "path": "https://career2.successfactors.eu/career?career_company=hsbcholdin&lang=en_GB&company=hsbcholdin&site=&loginFlowRequired=true", "openInNewTab": true}, {"label": "Contact Us", "path": "https://www.hsbc.com/careers/careers-contacts", "openInNewTab": true}, {"label": "FAQs", "path": "https://www.hsbc.com/careers/uk-careers-faqs", "openInNewTab": true}], "customContent": {"positionSections": [{"body": "<div class=\"container-fluid\" style=\"max-width:970px;\">\n<div class=\"col-sm-6\"><img src=\"https://static.vscdn.net/images/careers/demo/hsbc/1727794778::woman_waiting_airport.jpg\" alt=\"Woman waiting airport\" style=\"width: 100%;max-width: 100%;border-style: solid;border-width: 0px 4px 0px 0px;border-color: #E60000;\"></div>\n<div class=\"col-sm-6\"><h2 style=\"color: #333333;\n Sans-serif !important;font-size: 28px !important;font-weight: 800;text-transform: none;line-height: 42.29px;\">Join our talent network!</h2><p>We\u2019re always looking for people with purpose and ambition who can help us build the bank for the future. 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max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br> <li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br> <li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br> <br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br> <li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br> <li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br> <li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li> <br></ul> </div> <div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\"> <div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div> <div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div> </div></div><div class=\"container\" style=\"padding-bottom:50px;\"> <div class=\"col-xs-2\"></div></div> </footer>"}, "custom_style": {"css": ".apply .navbar { position: static; 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color: inherit}\na {\n-webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out}\n.hsbcfooter-post {\nbackground: #fff !important; padding: 20px 0; }\n.hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right {\npadding: 20px 0}\n.hsbcfooter-post ul { \nlist-style: none; padding-left: 0; margin: 0 -20px;}\n.hsbcfooter-post ul li { \ndisplay: inline-block;margin: 0 20px}\n.hsbcfooter-post a {\ncolor:#000}\n.hsbcfooter-post a:hover {\ncolor:#000}\n.hsbcfooter-post p {\ncolor: #000}\n.footer a {\n font-weight: 300;}\n@media (max-width: 768px)\n.hsbcfooter-post p { display: inline-block } \n.hsbcfooter-post p + p { padding-left: 50px }}\n@media (max-width:991px) {\n.hsbcfooter-post { text-align: center;}}\n</style>\n<footer style=\"background:#333 !important;\">\n<div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div>\n<div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br>\n<br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br>\n<li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br>\n<li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br>\n<li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li>\n<br></ul>\n</div>\n<div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\">\n<div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div>\n</div></div><div class=\"container\" style=\"padding-bottom:50px;\">\n<div class=\"col-xs-2\"></div></div>\n</footer>"}, "recaptcha_enabled": 1, "companyName": "HSBC", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563774597078334", "positions": [{"id": 563774597078334, "name": "Complaints Specialist - Jersey", "location": "Douglas,Isle of Man,Isle of Man", "locations": ["Douglas,Isle of Man,Isle of Man"], "hot": 0, "department": "Branch and Retail Banking", "business_unit": "Wealth & Personal Banking", "t_update": 1731924196, "t_create": 1731923280, "ats_job_id": "1243", "display_job_id": "1243", "type": "ATS", "id_locale": "1243-en", "job_description": "Provide feedback when needed to colleagues across HSBC, to remove issues that cause customer complaints. 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{"display_banner": false, "display_text": ""}
.apply .navbar { position: static; text-transform: capitalize !important}
.custom-jd-container .custom-jd-field {width:33% !important; padding: 10px !important;}
.career-custom-navbar-items-container {margin-right: 1px !important;}
.custom-navbar-item {margin-right: 20px !important;}
.navbar img { height: 25px !important;}
.refer .navbar img { height: 350px !important;}
.nav-item a { color: #db0111 !important;}
.join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;}
.job-insights-sub-title, .get-matched-sub-title {text-transform:none !important;}
.refer .user-name { color: #db0111 !important;}
.fixed-top { background-color: #000 !important; }
.jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;}
.join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;}
.join-tn-link {color: #000 !important; font-weight:bold !important; }
.candidate-login-link {color: #db0111 !important; font-weight:bold !important; }
.hero-image {height: 200px !important;}
/*card*/
.job-card-container{border-radius:0 !important;}
.position-card .position-title{color: #000 !important}
.search-results-main-container .position-cards-container .card-selected {
border: 1px solid #e5e6e7!important;
border-left: 8px solid #db0111!important;
/* box-shadow: 3px 7px 3px -6px #aaa; */
}
/*Buttons*/
.go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;}
.advanced-options-button{color: rgb(219,1,17) !important}
.btn {border-radius:0 !important;}
.btn-sm {border-radius:0 !important;}
.btn:hover {border-color: #db0111 !important;}
.btn-secondary {border-color: black !important; color:black !important; font-weight:100!important}
.btn-secondary:hover {border-color: black !important; color:black !important;}
.btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; }
.job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;}
.personalization-bar{background-color: #db0111 !important;color:#ffffff !important }
.job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;}
.reset-filters {color: #db0111 !important;}
.position-facets .pillTitle {color: #DD1D21 !important;}
.btn-primary {background-color: #db0111 !important; }
.btn-primary:hover {background-color: #db0111 !important; }
.action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; }
.accordion .accordion-section .arrow{color:white !important}
.position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important}
.position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; }
.fa-share {color: #db0111;}
.perk-icon{color: rgb(219,1,17) !important}
.position-count-message{color: #FFFFFF;}
.profile-dropdown .dropdown-title {color: #db0111}
.upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;}
.apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important}
.perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;}
.related-blog .blog-title { color: #000; font-size: 15px !important; font-weight: 600 !important;}
/* search */
.pillContainer:hover {border-color: #db0111 !important;}
/*FONTS */
.job-card-container .info-tag p {font-weight: 100!important; color: black !important;}
.resume-name {color: black; }
.link--chevron {
position: relative;
display: inline-block;
-moz-transition: transform 0.3s ease-in-out;
-webkit-transition: transform 0.3s ease-in-out;
-o-transition: transform 0.3s ease-in-out;
transition: transform 0.3s ease-in-out;
}
.data-privacy-link a { color: #db0111!important;}
.all-positions-header,.col-md-12.position-job-description-column ,.position-full-card .position-title, h2{
color: black;
}
.upload-resume-title { color:white;}
/*MOBILE*/
@media screen and (max-width: 992px) {
.custom-navbar-item {
font-size: 16px !important;
}
.navbar img { height: 45px !important;}
}
@media screen and (max-width: 992px) {
.join-tn-link {
font-size: 16px !important;
}
}
@media screen and (max-width: 791px) {
.hamburger-menu-open {
z-index: 3 !important;
}
.navbar img { height: 30px !important;}
.hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img {
content: url(
'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile');
}
}