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{"domain": "hsbc.com", "user": "Import hsbc.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "customNavbarItems": [{"label": "Explore Careers", "path": "https://www.hsbc.com/careers", "openInNewTab": true}, {"label": "Candidate Login", "path": "https://career2.successfactors.eu/career?career_company=hsbcholdin&lang=en_GB&company=hsbcholdin&site=&loginFlowRequired=true", "openInNewTab": true}, {"label": "Contact Us", "path": "https://www.hsbc.com/careers/careers-contacts", "openInNewTab": true}, {"label": "FAQs", "path": "https://www.hsbc.com/careers/uk-careers-faqs", "openInNewTab": true}], "customContent": {"positionSections": [{"body": "<div class=\"container-fluid\" style=\"max-width:970px;\">\n<div class=\"col-sm-6\"><img src=\"https://static.vscdn.net/images/careers/demo/hsbc/1727794778::woman_waiting_airport.jpg\" alt=\"Woman waiting airport\" style=\"width: 100%;max-width: 100%;border-style: solid;border-width: 0px 4px 0px 0px;border-color: #E60000;\"></div>\n<div class=\"col-sm-6\"><h2 style=\"color: #333333;\n Sans-serif !important;font-size: 28px !important;font-weight: 800;text-transform: none;line-height: 42.29px;\">Join our talent network!</h2><p>We\u2019re always looking for people with purpose and ambition who can help us build the bank for the future. 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max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br> <li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br> <li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br> <br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br> <li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"> <h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2> <ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\"> <li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br> <li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br> <li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li> <br></ul> </div> <div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\"> <div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div> <div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div> <div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\"> <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div> </div></div><div class=\"container\" style=\"padding-bottom:50px;\"> <div class=\"col-xs-2\"></div></div> </footer>"}, "custom_style": {"css": ".apply .navbar { position: static; 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color: inherit}\na {\n-webkit-transition: all .25s ease-in-out;transition: all .25s ease-in-out}\n.hsbcfooter-post {\nbackground: #fff !important; padding: 20px 0; }\n.hsbcfooter-post .inner-left,.hsbcfooter-post .inner-right {\npadding: 20px 0}\n.hsbcfooter-post ul { \nlist-style: none; padding-left: 0; margin: 0 -20px;}\n.hsbcfooter-post ul li { \ndisplay: inline-block;margin: 0 20px}\n.hsbcfooter-post a {\ncolor:#000}\n.hsbcfooter-post a:hover {\ncolor:#000}\n.hsbcfooter-post p {\ncolor: #000}\n.footer a {\n font-weight: 300;}\n@media (max-width: 768px)\n.hsbcfooter-post p { display: inline-block } \n.hsbcfooter-post p + p { padding-left: 50px }}\n@media (max-width:991px) {\n.hsbcfooter-post { text-align: center;}}\n</style>\n<footer style=\"background:#333 !important;\">\n<div class=\"hsbcfooter-post\" style=\"background:#333 !important;\"></div>\n<div class=\"container\" style=\"padding-bottom: 50px; max-width:1440px;\"><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\"><h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px; padding-left: 0px !important;\">Overview</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://www.hsbc.com/careers/our-business-areas-and-teams\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Our Teams</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/students-and-graduates/graduate-programmes?page=1&take=30\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Students and Graduates</a></li><br>\n<li><a href=\"https://www.hsbc.com/careers/life-at-hsbc\" title=\"\" target=\"_blank\" style=\"color:#fff !important; font-size: 14px; font-weight:400; line-height:26px;\">Life at hsbc</a></li><br>\n<br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Apply</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://hsbc.eightfold.ai/careers/join?&hl=en\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Talent Network</a></li><br>\n<li><a href=\"https://hsbc.eightfold.ai/careers\" title=\"\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">View all jobs</a></li><br></ul></div><div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px;\">\n<h2 style=\"font-size: 20px !important; text-align: left;color: #fff !important; font-weight:400; line-height:26px; margin-bottom: 25px;padding-left: 0px !important;\">Useful links</h2>\n<ul style=\"list-style-type: none; text-align: left; padding-inline-start: 0px;\">\n<li><a href=\"https://papirfly.hsbc.com/readimage.aspx/asset.pdf?pubid=0GSXB2IkbAFHhHHX1RiYzA\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Privacy Notice</a></li><br>\n<li><a href=\"https://www.hsbc.com/cookie-notice\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Cookie policy</a></li><br>\n<li><a href=\"https://www.hsbc.com/website-accessibility\" title=\"\" target=\"_blank\" style=\"color:#fff!important; font-size: 14px; font-weight:400; line-height:26px;\">Accessibility</a></li>\n<br></ul>\n</div>\n<div class=\"col-sm-6 col-md-3\" style=\"padding-top: 20px; margin-top:20px;\">\n<div class=\"col-xs-2\"><a href=\"https://www.twitter.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--twitter.svg\" alt=\"social-media--twitter\" loading=\"lazy\"></a></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.linkedin.com/company/hsbc/\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--linkedin.svg\" alt=\"social-media--linkedin\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://www.instagram.com/lifeathsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--instagram.svg\" alt=\"social-media--instagram\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"><a href=\"https://www.facebook.com/hsbccareers\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--facebook.svg\" alt=\"social-media--facebook\" loading=\"lazy\"></div>\n<div class=\"col-xs-2\"> <a href=\"https://youtube.com/hsbc\" rel=\"noopener noreferrer\" data-lity=\"\">\n <img class=\"footer__social__item__icon\" src=\"https://mycareer.hsbc.com/portal/88/images/social-media--youtube.svg\" alt=\"social-media--youtube\" loading=\"lazy\"></div>\n</div></div><div class=\"container\" style=\"padding-bottom:50px;\">\n<div class=\"col-xs-2\"></div></div>\n</footer>"}, "recaptcha_enabled": 1, "companyName": "HSBC", "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "563774597045679", "positions": [{"id": 563774597045679, "name": "Safeguarding Officer - Jersey", "location": "St Helier,Jersey,Jersey", "locations": ["St Helier,Jersey,Jersey"], "hot": 0, "department": "Branch and Retail Banking", "business_unit": "Wealth & Personal Banking", "t_update": 1733160555, "t_create": 1731668226, "ats_job_id": "1225", "display_job_id": "1225", "type": "ATS", "id_locale": "1225-en", "job_description": "Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee Jersey, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. We are currently seeking an experienced individual to join this team in the role of Safeguarding Agent. The role of the Safeguarding Agent is to perform remediation activity relating to customer due diligence and know your client activity. You will handle medium complexity customer cases including over the phone contact ensuring high quality service is delivered to all customer. The main responsibilities may include account maintenance from a Customer Due Diligence perspective. Accordingly the role holder may be responsible for the oversight and co-ordination of KYC Renewals and remediation projects. Your responsibilities will include: Handles contact with HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible Timely completion of KYC and CDD checks, liaising with all relevant parties to get all required documentation Ensure accuracy and completeness of data for ongoing monitoring. Assists in maintaining and improving effective interaction and communication with customers The ideal candidate for this role will have the below experience: Customer service experience essential Strong written and verbal communication skills, with the ability to adapt communication style depending on the audience, whilst remaining clear, concise and professional at all times. A customer centric approach Excellent attention to detail Knowledge of KYC and CDD preferred but not essential The base location for this role is Jersey, Channel Islands, and requires its applicants to hold an 'Entitled' right to work status. You'll achieve more when you join HSBC. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. 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.career-custom-navbar-items-container {margin-right: 1px !important;}
.custom-navbar-item {margin-right: 20px !important;}
.navbar img { height: 25px !important;}
.refer .navbar img { height: 350px !important;}
.nav-item a { color: #db0111 !important;}
.join-tn-link, .custom-navbar-item {color: #000 !important; font-size: 1.2rem !important; position: relative; top: 10px;}
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.refer .user-name { color: #db0111 !important;}
.fixed-top { background-color: #000 !important; }
.jumbotron h1{text-shadow: 1px 1px 4px #000, 0 0 15px #000;}
.join-tn-link, .custom-navbar-item {color: #000 !important; position: relative; top: 10px;}
.join-tn-link {color: #000 !important; font-weight:bold !important; }
.candidate-login-link {color: #db0111 !important; font-weight:bold !important; }
.hero-image {height: 200px !important;}
/*card*/
.job-card-container{border-radius:0 !important;}
.position-card .position-title{color: #000 !important}
.search-results-main-container .position-cards-container .card-selected {
border: 1px solid #e5e6e7!important;
border-left: 8px solid #db0111!important;
/* box-shadow: 3px 7px 3px -6px #aaa; */
}
/*Buttons*/
.go-button{background-color: #db0111 !important; border-color: #fff !important; color: #fff !important; border-radius:0 !important; border-style: none;}
.advanced-options-button{color: rgb(219,1,17) !important}
.btn {border-radius:0 !important;}
.btn-sm {border-radius:0 !important;}
.btn:hover {border-color: #db0111 !important;}
.btn-secondary {border-color: black !important; color:black !important; font-weight:100!important}
.btn-secondary:hover {border-color: black !important; color:black !important;}
.btn-sm btn-secondary pointer cancel-bt {border-color: #db0111 !important; }
.job-cart-button, .add-to-job-cart-button, .upload-resume-button {color: #db0111 !important;}
.personalization-bar{background-color: #db0111 !important;color:#ffffff !important }
.job-cart-button:hover, .add-to-job-cart-button:hover {color: #db0111 !important;}
.reset-filters {color: #db0111 !important;}
.position-facets .pillTitle {color: #DD1D21 !important;}
.btn-primary {background-color: #db0111 !important; }
.btn-primary:hover {background-color: #db0111 !important; }
.action-buttons .btn-sm.btn-secondary { border: 1px solid #2C8CC9 !important; }
.accordion .accordion-section .arrow{color:white !important}
.position-apply-button,.add-to-job-cart-button{ border-color: #db0111 !important; color: white !important}
.position-apply-button:hover {background: #BA1110 !important; color: #ffffff !important; }
.fa-share {color: #db0111;}
.perk-icon{color: rgb(219,1,17) !important}
.position-count-message{color: #FFFFFF;}
.profile-dropdown .dropdown-title {color: #db0111}
.upload-resume-modal .dropzone-container .btn {background-color: #db0111 !important;}
.apply-form .btn-primary{background:#db0111!important;border-color: #db0111 !important; color:white !important}
.perk .perk-description {padding-left: 20px !important; padding-right: 20px !important;}
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/* search */
.pillContainer:hover {border-color: #db0111 !important;}
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.link--chevron {
position: relative;
display: inline-block;
-moz-transition: transform 0.3s ease-in-out;
-webkit-transition: transform 0.3s ease-in-out;
-o-transition: transform 0.3s ease-in-out;
transition: transform 0.3s ease-in-out;
}
.data-privacy-link a { color: #db0111!important;}
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color: black;
}
.upload-resume-title { color:white;}
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.custom-navbar-item {
font-size: 16px !important;
}
.navbar img { height: 45px !important;}
}
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.join-tn-link {
font-size: 16px !important;
}
}
@media screen and (max-width: 791px) {
.hamburger-menu-open {
z-index: 3 !important;
}
.navbar img { height: 30px !important;}
.hero-image.map-enabled, .hero-bg-img.map-enabled, .hero-bg-img {
content: url(
'https://static.vscdn.net/images/careers/demo/hsbc/1731572410::HSBC+Mobile');
}
}